Contact
Contact Us
At Velura, we believe in the power of connection. We are a small business, and your feedback is what keeps us going! Whether you have questions about our products, need assistance with an order, or just want to share your thoughts with us, we’re all ears.
We truly appreciate your kindness and understanding as we do our best to respond as quickly as possible. Our team is made up of real people (not robots!), so please know that we’re here to help, and we value every conversation.
For Customer Support
Have a question or need assistance? Feel free to reach out to us:
📧 help@velurastore.se
Customer Support Hours: Monday to Friday, 9:00 AM - 5:00 PM CET. We aim to respond within 24-48 hours, but please allow extra time if it’s particularly busy!
For Business Inquiries
If you’re looking to partner or have business-related questions, we’d love to hear from you at:
📧 info@velurastore.se
A Quick Reminder
- Please avoid sending multiple emails, as it may push your message to the end of our queue.
- We handle inquiries in English only.
Thank you so much for your kindness and support! We look forward to connecting with you :)
